CVENT Onsite Support
Providing a ‘White Glove’ service for major global brands
CVENT is a world-leader in software systems for the meeting and events sector, offering comprehensive solutions for planners and organisers around the world.
Their systems are robust and self-contained; however, some clients prefer to have the ‘concierge’ service, where the hardware is delivered, set up and configured for the event, and technical support is present on site for the duration of the event.
But how can the US-based CVENT fulfil such requests from clients in Europe and around the world? Step forward Realise, who were approached to provide a ‘White Glove’ service for major global brands. It’s more than just technical support; Realise’s approach to customer service is world-class. Just ask the clients.
What they say about us…
"Realise have delivered events for CVENT clients large and small across the globe,’ explained Steve. ‘From the UK and across mainland Europe, to events in Singapore and even in Hong Kong during the territory’s social unrest, the team haven’t missed a beat. Our clients rave about Realise, not just in terms of their technical skill but also in their enthusiasm and commitment to exceptional customer service. They are great to work with."